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	<title>Comments on: Can you manage the engagement?</title>
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	<link>http://www.ideadesign.ca/the-naked-idea/2010/02/09/can-you-manage-the-engagement/</link>
	<description>A weekly look at how charities can communicate better with donors through design.</description>
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		<title>By: Can You Manage the Engagement? &#124; Future Changes</title>
		<link>http://www.ideadesign.ca/the-naked-idea/2010/02/09/can-you-manage-the-engagement/comment-page-1/#comment-870</link>
		<dc:creator>Can You Manage the Engagement? &#124; Future Changes</dc:creator>
		<pubDate>Thu, 06 May 2010 19:26:00 +0000</pubDate>
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		<description>[...] John Lepp questions social media experts who preach about the importance of engagement, but build such large followings that they either can&#8217;t &#8211; or won&#8217;t &#8211; make time to acknowledge and respond to the people who engage with them:  Bottom line: don’t ask for someone – be it a client, customer, donor – anyone – to engage with you and not acknowledge it. Don’t tell someone that these are the rules but you don’t need to play by them. Don’t complain that you are so important to so many people that you can’t do the very things you are constantly telling them to do. Especially when you are the “expert” in this kind of thing. Share Can You Manage the Engagement? [...]</description>
		<content:encoded><![CDATA[<p>[...] John Lepp questions social media experts who preach about the importance of engagement, but build such large followings that they either can&#8217;t &#8211; or won&#8217;t &#8211; make time to acknowledge and respond to the people who engage with them:  Bottom line: don’t ask for someone – be it a client, customer, donor – anyone – to engage with you and not acknowledge it. Don’t tell someone that these are the rules but you don’t need to play by them. Don’t complain that you are so important to so many people that you can’t do the very things you are constantly telling them to do. Especially when you are the “expert” in this kind of thing. Share Can You Manage the Engagement? [...]</p>
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		<title>By: John</title>
		<link>http://www.ideadesign.ca/the-naked-idea/2010/02/09/can-you-manage-the-engagement/comment-page-1/#comment-863</link>
		<dc:creator>John</dc:creator>
		<pubDate>Sat, 20 Feb 2010 12:16:31 +0000</pubDate>
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		<description>Thanks Ted. This post keeps hitting my brain. I would love for one of these &quot;folks&quot; to tell me why I am way out of line, or way off base. Like i said, I get it. you have 100,0000 followers. It IS a lot of work to keep up with them - but stop trying to engage with them if you can&#039;t be bothered to engage back. It all seems a bit fake and hypocritical to me. Thanks for commenting.</description>
		<content:encoded><![CDATA[<p>Thanks Ted. This post keeps hitting my brain. I would love for one of these &#8220;folks&#8221; to tell me why I am way out of line, or way off base. Like i said, I get it. you have 100,0000 followers. It IS a lot of work to keep up with them &#8211; but stop trying to engage with them if you can&#8217;t be bothered to engage back. It all seems a bit fake and hypocritical to me. Thanks for commenting.</p>
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		<title>By: Ted Grigg</title>
		<link>http://www.ideadesign.ca/the-naked-idea/2010/02/09/can-you-manage-the-engagement/comment-page-1/#comment-862</link>
		<dc:creator>Ted Grigg</dc:creator>
		<pubDate>Fri, 19 Feb 2010 23:49:03 +0000</pubDate>
		<guid isPermaLink="false">http://www.ideadesign.ca/the-naked-idea/?p=621#comment-862</guid>
		<description>Great post and so true.

If you want customers or readers to care about you, you have to care about them first. And that means a two way conversation.

As with any successful relationship, it takes give and take from both sides.</description>
		<content:encoded><![CDATA[<p>Great post and so true.</p>
<p>If you want customers or readers to care about you, you have to care about them first. And that means a two way conversation.</p>
<p>As with any successful relationship, it takes give and take from both sides.</p>
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		<title>By: John</title>
		<link>http://www.ideadesign.ca/the-naked-idea/2010/02/09/can-you-manage-the-engagement/comment-page-1/#comment-861</link>
		<dc:creator>John</dc:creator>
		<pubDate>Tue, 09 Feb 2010 21:49:20 +0000</pubDate>
		<guid isPermaLink="false">http://www.ideadesign.ca/the-naked-idea/?p=621#comment-861</guid>
		<description>Thanks Kim for your thoughts as always... i really appreciate you coming by and please remember you can now subscribe over at agents of good!!! :)</description>
		<content:encoded><![CDATA[<p>Thanks Kim for your thoughts as always&#8230; i really appreciate you coming by and please remember you can now subscribe over at agents of good!!! <img src='http://www.ideadesign.ca/the-naked-idea/wp-includes/images/smilies/icon_smile.gif' alt=':)' class='wp-smiley' /> </p>
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		<title>By: Kim</title>
		<link>http://www.ideadesign.ca/the-naked-idea/2010/02/09/can-you-manage-the-engagement/comment-page-1/#comment-860</link>
		<dc:creator>Kim</dc:creator>
		<pubDate>Tue, 09 Feb 2010 21:40:33 +0000</pubDate>
		<guid isPermaLink="false">http://www.ideadesign.ca/the-naked-idea/?p=621#comment-860</guid>
		<description>Whereas a large percentage of people would have taken the &quot;easy&quot; road, gone to his blog, and said &quot;hi&quot;, you shot straight. Your email to Chris is admirable. Takes balls to be honest  sometimes (which is ridiculous, but true). This is why you are rad and I do not feel fake telling you that on your blog comment page.</description>
		<content:encoded><![CDATA[<p>Whereas a large percentage of people would have taken the &#8220;easy&#8221; road, gone to his blog, and said &#8220;hi&#8221;, you shot straight. Your email to Chris is admirable. Takes balls to be honest  sometimes (which is ridiculous, but true). This is why you are rad and I do not feel fake telling you that on your blog comment page.</p>
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