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    A weekly look at how charities can communicate better with donors through design.

Archive for the ‘Inspiration’ Category

Meeting people is easy & awareness ads

Monday, November 24th, 2008

This week is congress in Toronto. Although I’m not attending any sessions, I am looking forward to meeting a bunch of nice folks that until now, I’ve only talked with over the phone, skype or email. My parents shake their head at the idea that I do work with people (who pay me! can you imagine?) that I may never meet. It is a different world that’s for sure. The way we interact with people, the way we learn and grow. The internet has changed a lot. What did we do before it? I can’t even remember now. But the fact remains – there is nothing like meeting and talking with people face to face, who share a passion for what we do and more importantly, who we do it with. As a point, remember this as you communicate with your donors. Make sure that every touch point where they may meet you is a enjoyable, reliable and inspirational one.

In the past I’ve spent quite a bit of time pooh-poohing advertising that was done by agencies looking for the glory of winning awards. It’s safe to say that while not a lot of people would mistake my design work as award winning – it is effective and has helped get the message out there and make people open their hearts, minds and wallets. Nonetheless, I always like looking at advertising that is created just for awareness – of the charity or of the issue. Here are some that I’ve recently come accross. I hope you like looking at them too.

Feeling inspired…

Monday, November 3rd, 2008

I had the good fortune yesterday to spend half the day talking with some of the brightest minds I know about my business. As a sole proprietor you obviously wear many hats. As I joke with people, I am the Founder, President, Creative Director, Client Director, Sales guy and general IT, support and admin for Idea Design. And I make the coffee. Anyone else who runs their own business knows what I am talking about.

So to have the opportunity to pick the brains of account managers, directors of developements, fundraisers, and fellow enterprenuers to talk about the state of the industry and where I can fit into that – was inspiring to say the least. It’s all about moving forward, finding our place, how we want to “be”.

I have to sit down and digest the massive amount of ideas, thoughts, inspirations now and plan out what I think will work best for Idea Design – but I implore you – be you a small business, or charity, or department head, if you want to get out of your rut and feel energized and passionate about your future – as an individual or company or whatever – tap into your network, poll the people who know you best and better yet – involve people who don’t as well!

You’ll be overwhelmed by the support and ideas that come out of it. And more important – you will walk away feeling inspired.

Does brand kill fundraising?

Monday, October 20th, 2008

Being a subscriber to a few blogs ensures I don’t miss a thing people are writing about. One of my favourites is written by Jeff Brooks over at Donor Power Blog. Time and time again he nails something that is floating around in my head, and he obviously feels that he can speak the truth and tell it like it is. His post on “Does Brand Kill Fundraising” is a case in point.

He says “…in the real world, branding shackles fundraising. And the more involved the branding effort is, the more damage it does to fundraising revenue.”

He makes a great point about how the very nature of branding is that it is all about you. Which is just great.

But what about your donor? Where is your brand book that is all about your donors? What? You don’t have one?

Jeff closes with, “Keep your brand simple. And not about you.”

I don’t completely agree with him on that. You do need to have a common voice, a common way of communicating with your donor. You need every touch point a donor might have with your charity to be a similar, inspiring and helpful experience – but one that constantly engages the donor and makes it about them… Like Jeff says, keep your brand simple, and focus on what’s most important – your donor…

And I will personally design and put together a brand book for FREE the first charity who wants to create one all about their donor.

Logo of the Month #1

Tuesday, October 14th, 2008

As a designer who has designed a few logos here and there – I have an appreciation for a well designed, thoughtful and surprising logo.

While on my way back from New York last month I spotted an ad for the Great American Dineout campaign.

I liked the ad for its simplicty of message and design. My type of thing. And then I took a look at the logo.

The use of the apple core, representing food that has been consumed – which is what you would do as part of the “Dineout”… but the surprise element of the child’s faces… like one of those party tricks – you might see one or the other more easily… The graphic element of the apple is very bold, strong and most importantly, recognizable even when reproduced at small ad sizes.

The san serif type (Fruitger and Helvetica Neue I believe) is clean, strong and even with it’s fine lines stands out well on a reversed background.

Logos shouldn’t be fancy. They should communicate one thing and should be clear enough that you can display it at a tiny size and it is still clear enough to be read and understood.

A Creative Checklist

Monday, September 8th, 2008

A few years ago, I got to sit in a session hosted by Derek Humphries from the UK firm THINK Consulting. If you are into creative, and you get a chance, Derek is one of those guys you need to hear speak. His colleague Tony Elischer, is also fantastic.

As part of the session – Derek passed us a checklist of things you should look at before you release your dm/brochure/welcome kit/etc into the world.

1. Is it on brief? (Does the solution suit the original problem formed in the creative brief?)
2. Is it factually accurate?
3. Is it clear who we are talking to?
4. Is it clear what we are asking?
5. Have you explained why?
6. Does it sound important?
7. Is the point made simply?
8. Is the response device (for the donor) simple and easy?
9. Are we doing something that has never been done before?
10. AND MOST IMPORTANT – Does it sing?

I love this list because it’s helped me keep the design I do focused and on target through the years. Your communication piece to donors does not have to be complicated, just stick to the checklist.

Philanthropassion… is it in you?

Monday, August 25th, 2008

Back in June, Katya over at Non-profit Marketing Blog wrote a post called “What makes for motivation?“. She was asked by Jeremy Gregg from Raiser’s Razor to explain what drives her philanthropassion?

A great question and a great word.

Jeremy didn’t ask me but feel like I want to answer it as well. Fundamentally, I would love to think we all pour our hearts and souls into every aspect of this sector. But realistically I think that’s not exactly true. But that’s another posting for another time.

Quite a few years back now, I was fresh out of journalism school but had discovered a love and appreciation for graphic design and decided to move in that direction instead of writing. One of my first jobs was at a mid-sized agency in Toronto – you know – one of those ones who could do it all?

I spent hours and hours creating ads, posters, logos, annual reports etc for trucks, insurance, telephone companies and more insurance… I learned to operate and design very quickly for fear the creative director who stood over my shoulder art directing every thing I worked on for 5 hours straight every day would smack me if I couldn’t do what he wanted… (”What do you mean you can’t make it look like there’s a mountain in the back of that dump truck? I want more trees on it – and some clouds… – and hey this was in the early days of photoshop – version 2.5! which means this sort of stuff was IMPOSSIBLE!!!!)

I liked learning more about design but wasn’t really happy with being one of those who helped sell more stuff people likely didn’t need.

My girlfriend (now wife) Tara moved from her last job to her first career position. From a Mastermind store to Stephen Thomas – a direct marketing agency for charities, getting the job with a little help from a friend who already worked there.

Tara was employed as coordinator and worked with some amazing people who taught her to be an incredible fundraisier, account manager and consultant… Anyhow, not long after she started, somehow, she convinced those she was working with to let me try my hand at a designing a direct mail package.

I’m pretty sure it was for the Schizophrenia Society of Canada. A House/Renewal 3 package. I remember Tara telling me that it would be a #10 envelope, kraft stock and it would have a simple tagline that read, “Did you remember?” and with a classic Steve Thomas creative touch – a little drawing of a elephant.

I was hooked.

Over the years I have thought how can I design a 8.5″ x 3.5″ for probably the 10,000 time and design it like I’ve never designed it before? Some days it feels like I am part of machine that is just turning it’s wheels to get the “widget” out.

Some days, I stop what I am doing, look at my boxes of my samples, or glance at all the electronic dockets for all the work I have done in the past few years and I think – WOW.

Greenpeace, Amnesty, UNICEF, Foster Parents Plan, Canadian Red Cross, Daily Bread Food Bank, Interval House, Princess Margaret, Surf Lifesaving, CNIB, WSPA, The Lung Association, Canadian Olympic Committee, Canadian Cancer Society, Canadian Breast Cancer Foundation – big and small and on and on.

How many people or animals have been saved, helped, rescued, protected, inspired and changed because of my design. How many millions of dollars have been raised because of my design. That’s not ego – that’s pride.

Its that pride that allows me to stay focused on what I am trying to do – which isn’t ‘amazing graphic design’.  It’s to be a world changer

I used to tell some of the younger people I worked with – there are days that you feel like screaming or that you think everyone is trying to make your life very hard and you wonder “Why bother?” – but in those moments – you need to remind yourself what you are doing and more importantly – why you are doing it.

We are world changers – and I’ve worked with some amazing ones. We are a lucky bunch in my opinion and I can’t imagine doing anything else.

So the question is: Philanthropassion – is it in you?