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Archive for the ‘Social Media’ Category

Can you manage the engagement?

Tuesday, February 9th, 2010

Every time we turn around we are being told by the experts that we need to be blogging, be on twitter, dive into social media – and start making conversations and interacting with people – developing relationships. We are scolded and told we need we are not to be “all about me”. We are warned that not engaging with those who are reaching out to us – is the very worse offense. And “the experts” are right.

What troubles me, is the very “do as i say and not as I do” attitude of these experts. This past weekend, one of them asked me, pleaded with me to please come by their blog and say hello, because so many of his hundreds and thousands of readers never do! “Just say hi!” he says.

I commented:

Why Chris? Listen I like you, i enjoy reading your emails and stuff. I’ve watched most of your vids, read Trust Agents… I’ve tweeting to you, I’ve RT’d you, I’ve commented on your thoughts or forwarded your posts – but not once have you even acknowledged any of it. You have many thousands of followers, you have God knows how many subscribers to your blog – and I’m sorry – but after a while – it just becomes a little fake to me. I love what you preach, but not how you practice it – and i speak only for myself. I make sure i take the time (and GOD knows it takes a lot) to interact with those who interact with me and that’s why I have no aspirations to be a “Chris Brogan”. Some of “you folks” have a lot of interest, eyeballs, readers and followers – but we both know after a certain level -you can’t keep up. And as soon as you get to that point – you start moving into hypocrite territory. I like you Chris, I like what you say – but please – don’t do a blog post or tweet about how you want my input and then can’t even acknowledge it. That’s not cool.

I noticed after my comment he started acknowledging people’s comments – even at one point saying – “oh but see how much WORK this is???”

Dude. You asked for it. Don’t complain to me.

Bottom line: don’t ask for someone – be it a client, customer, donor – anyone – to engage with you and not acknowledge it. Don’t tell someone that these are the rules but you don’t need to play by them. Don’t complain that you are so important to so many people that you can’t do the very things you are constantly telling them to do. Especially when you are the “expert” in this kind of thing.

Just a reminder: please resubscribe over at our new blog which can be found at: http://blog.agentsofgood.org

Stop using social media for marketing your charity

Thursday, November 5th, 2009

There is no YOU in Twitter. Stop thinking of it as a way to get more donations and start thinking of it as a way to engage and build relationships with others.


You can follow Mark Horvath on twitter at: http://www.twitter.com/hardlynormal

Now where do you find your fans?

Monday, October 5th, 2009

After yesterday’s post, I am sure you are wondering where exactly you find your fans? And sometimes it means building space where they can interact with you – or if you are really lucky – they have built their own!

Can your donors also be your biggest fans?

Sunday, October 4th, 2009

There is no bigger supporter of you or your cause than your fans. Sometimes you know who they are but more often, you may not even know they exist. How do you find them? How do you create them? Are you even bothered to figure out where they hangout and what they are saying about you? I hope so.

Part two to come: Where do you find you fans? How hard is it to find them? What should you do when you do find them?

Twitter and YOUR content

Tuesday, August 25th, 2009

I know this video is about 10 minutes long, but if you produce content of any sort and use any social media tools (now that I’ve covered about 99.7% of you) do yourself the favour and watch this. And then make sure that everyone you know watches it too. Gary Vaynerchuk (@garyvee) discusses how you REALLY should be using twitter:

Think about how you can apply this to your charity or your business or your life. The way we communicate is not the same as it was 10 years ago (or really even last year!)

Content is KING

Monday, August 17th, 2009

A short-ish video about why the content you produce is more important than the delivery. Produce content for your audience.

This the the Princess Margaret Hospital commercial I reference.

and finally, a Jeff Brooks video about The Boy Who Learned How to Pick Up Girls from Fundraising Letters.